Management


Michael Mack

Owner
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Michael Mack, a Native Nevadan and a 4th Generation Pawnbroker was raised on the overall mentality of respect. He stresses focus on Ultimate Customer Service and Great Prices. More than making a sale, Michael is more interested in making a friend or business acquaintance for life. For this reason, Michael maintains an open mind to any offers, and merchandise is 100% Guaranteed. Michael’s mission is to help out those in need of quick loans by offering Nevada’s Lowest Rates. Contact Michael


Esdotiesayi Mitchell
Operations Manager

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Originally from Tallulah, Louisiana, Max Pawn Operations Manager Esdotiesayi “Dot” Mitchell made her way West to pursue a career in management. With over 28 years of experience in business and retail operations, Dot is the team’s operations and management expert. She appreciates the opportunity to help customers when they need it most and has earned the top compliance score in the market for her work. She is proud to join Max Pawn and contribute to its legacy of commitment to the community, and thrilled to work in an environment where work life balance is encouraged and employees are valued. Dot is a graduate of Grambling State University and enjoys shopping and spending time with her family. Contact Dot


Kristy Gergely
Manager Trainer

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Kentucky-born and Georgia-raised Kristy Gergely has been in the pawn business for fifteen years. The well-rounded Manager Trainee loves both handbags and firearms and enjoys the Max Pawn customer experience. In her spare time, Kristy enjoys the great outdoors, live entertainment, and spending time with her husband, dog, and mini pig, Milo. Contact Dot


Heather McAlister
Executive Assistant

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California born and raised Heather McAlister moved to Las Vegas to the pawn industry. A business and customer service maven, Heather returned to the pawn business following many rewarding years with local government. Heather is people-driven and loves the fun and excitement of working with the Max Pawn team. When she’s not showing off beautiful purses and wallets – Heather can be found with her beloved husband of 20 years, three sons, new daughter-in-law, and Louisiana Catahoula, Duke. She’s currently attending Western Governor’s University, working toward her degree in business management. Contact Heather


Tracie Butchko
Jewelry Manager

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With almost 20 years of experience and a diploma from GIA, Tracie Butchko is Max Pawn’s diamond and jewelry expert. A Pennsylvania native, she loves to be able to guide shoppers in very important purchases and helping those in need. Tracie has received several awards and recognitions in her pawn career, lending her expertise to Max Pawn’s outstanding reputation. She spends her free time with her husband, grown children, new grandchildren, and two beloved dogs. Contact Tracie


Shawna Bustamante
Ecommerce Manager

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Max Pawn e-commerce and handbag expert Shawna Bustamante loves working for a family business. A native of Phoenix, Shawna enjoys her time with both her co-workers and her loyal Max Pawn customers. The enthusiastic grandma can be found with her grandchildren when she’s not at the store. Contact Shawna

 

 

Associates

Araya Ude
Pawnbroker

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Burgeoning fashion enthusiast Araya Ude acts as one of Max Pawn’s shoe and handbag experts, lending his expertise to the authentication team. California born and Las Vegas raised, Araya is a clothing designer in his own right, and loves the level of luxury he gets to experience handling fashion at Max Pawn.

David Harris
Pawnbroker

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Sacramento’s David Harris brings a little bit over everything to the Max Pawn team. Already awarded employee of the month, David goes above and beyond to find the perfect item for each guest. He’s excited to continue learning new skills at Max Pawn. When not at the shop, David can be found with his girlfriend and pets.

Gary Dombrique
Pawnbroker

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Hawaiian born Gary Dombrique brings a wealth of firearms expertise to the Max Pawn team. Raised in Germany, Gary attended UNLV before joining Max Pawn, where he enjoys customer engagement and helping people through financial needs. When he’s not at Max Pawn, Gary enjoys riding his bike, practicing his shooting, and spending time with his wife Tracie and two children.

Steve Moscorelli
Pawnbroker

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East Coast transplant Steve Moscorelli offers an honest, hard-working hand to customers at Max Pawn. He enjoys helping customers during life transitions, and fair dealings. An alumni of Baldwin Wallace University, Steve enjoys golfing in his spare time, and spending time with his family.

Ivan Ramirez
Pawnbroker

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Las Vegas-born and -bred Max Pawn Broker Ivan considers himself to be the best in the business. An electronics, handbag and gun specialist, Ivan joined then team when his mother politely encouraged him to find a career. He loves his customers and his city and plays Halo in his free time.

Marie Langer
Pawnbroker

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California born and Las Vegas raised Marie Langer loves working with customers to help them find their perfect bag. She’s a current Texas Christian University student and enthusiastic volunteer at animal shelters in both the Las Vegas area and in the state of Texas. Marie brings an appreciation for luxury items, especially bags, to her role as a pawnbroker. The customer service enthusiast is a competitive show jumper and equestrian, and can be found with her horse, Penn, and Corgi, bunny when she’s not working with Max Pawn clients.